What is it that complicates the path to a clean simple solution? What is it that takes us off the path to a point where we think there may be no solution? Have you ever felt that way? Like....wow solving this problem is going to be impossible and/or very expensive. When it comes to technology I think it is that there are so many options and they are constantly being upgrade, adding features, changing integrations and being discontinued.
We've been working with a couple of firms lately who made major investments in hardware and software that became unsupported after just 2 years. This is very frustrating for the owners of these businesses. They feel as if they've been betrayed by their vendors. I can't say that I blame them. To make matters worse when they called the sales person back in, the sales person tried to sell them more stuff. This is the sort of situation that causes decision makers to get frozen in the decision making process.
How can a company avoid this kind of situation? How can they move forward with a simple solution? Usually the best way to accomplish this is to get multiple opinions. A lot of people like to work with their friends or relatives. I think it's important to look closely at the experience and resources of the person giving you the advice. Have they evaluated a situation like this before? Can they relate any examples? Can you call those customers or better yet visit their site? Can they provide you with articles and documentation about the solutions they are recommending? Can they create a demo site for you to see it in action?
These are just some ideas to get you thinking. These questions and there answers are what I cause people to freeze in their tracks. This problem of worrying about "Technology Creep" is what stops a lot of forward movement. It's one of the problems that keeps us from meeting the goal of simple solutions.
No comments:
Post a Comment