Defining Managed Services

I've gotten to the point where I almost never define Veracity as a Managed Services Provider.  In fact that is what we are.  But, who knows what that means?  This article hits the nail on the head.  In order to communicate our value to our customers I need to understand how our services can positively impact their business and their strategic plan.


http://mspmentor.net/managed-services/072715/nothing-defines-managed-services-better-meeting-your-customers-needs?NL=NL-03&Issue=NL-03_20150729_NL-03_785&sfvc4enews=42&cl=article_4&utm_rid=CPTNN000000161901&utm_campaign=17917&utm_medium=email&elq2=fe1b92b4771d486ba448ab05576f8cf6