Purchasing IT Services

Hopefully this post will be the beginning of more consistent posts from me.  I've been at Veracity for 3 years now.   I'm lucky enough to be working with a team who is leading the way in providing a world class service to our customers.  Over the past year we've been implementing business automation and process that will allow us to provide consistently improving IT delivery to our customers.  The main reason why this is possible is that we are focused on business results rather than fixing technology problems.

Technology problems are really just a symptom of the larger issue.  Our prospects often come to us facing a variety of technology challenges.  They may have very serious painful issues like lost data or down time or they may have a strategic problem like which technology to purchase next to impact their business.  Technology problems can be addressed proactively and the reactive issues in a given environment can be reduced over time.  This allows for strategic proactive planning to implement technology in a way that will impact the business results and ultimately the bottom line.

So when you are looking for an IT service provider, be looking for a company that is focused on understanding and impacting your business.  If they are only focused on fixing technology problems then they may not be the right fit for you.